Chesapeake Bay Testimonials
Hear what our customers have to say about SYNLawn®Customer satisfaction is the driving force behind Chesapeake Bay Synthetic Landscapes and SYNLawn®. Have a great story, or a testimonial you'd like to add? Please give us a call, we'd love to hear from you!
“Chesapeake Bay Synthetic Landscapes did an outstanding job from start to finish! From the first time I spoke with Kaitlyn to the completion of the job with Francisco and his crew, I was impressed with their professionalism and product knowledge. The install team went above and beyond to ensure that my lawn was done right-from the grading and drainage to the overall look and cleanup. They even fixed the gate on my fence to ensure that it was the right height for the new lawn. Our family loves it and more importantly, our pets love it – I highly recommend CBSL to anyone looking for a synthetic lawn solution. Thank you!”
“SYNLawn was a great choice for our family. Our grass has been great until our dog got his paws on it. I have been doing lawn maintenance every season to get our lawn healthy, but one of my friends recommended getting artificial turf. After a little research, I decided to go with SYNLawn and wish I would have made this decision earlier. No more mowing the lawn in a townhouse, and the dog loves it. It is so much easier to maintain.”
Alex Alexandria, VA
“It was such a pleasure to deal with Chesapeake Bay Synthetic Landscapes. I got estimates from several companies, but they were overall the best option and the most professional. I had a difficult time with my HOA and they were patient through the whole process and did not put any pressure on me at any point in the process. The crew was also great to deal with. I have two big dogs and my yard was a muddy mess with almost no grass. The lawn turned out beautiful and I’m so happy I made the investment and chose CBSL to complete the job. Thank you!!!!”
“From start to finish, CBSL exuded the best customer service and product installation. They are a local company with a global business mentality. I have a small town house and had the lawn installed for my dog and to up the overall value that it brought to my home. The install was seamless to my daily routine and the crew was extremely trustworthy. I would recommend this company to someone who just wants to give their home a little boost or to a large company looking to enhance their property.”
LT Ethan Blankenship
Enlisted Personnel Officer
U.S. Naval Academy
“I want to thank SYNLawn for excellent service and professional installation. From the very beginning, they took care of my requests and worked to provide a professional and fast turnaround during a busy period. Our friends thought we had real grass, even when they stepped on the lawn. Thanks SYNLawn for making our home more beautiful!”
Brian S. — Washington DC
Director of Government Relations
“My husband and I were really excited to move into our new condo, except for the project of finishing our roof terrace. Knowing we’d have to get all the materials up two flights of steps, plus a circular stairway, I was intimidated by the logistics alone. And we really needed someone knowledgeable about flat roofs and the associated drainage issues to guide us.
Peter, Kaitlyn, and the entire team gave us the confidence we needed to move forward. Kaitlyn was extremely responsive, and Peter took the time to answer all of our questions. The crew was professional and efficient, and their work speaks for itself. CBSL has created the perfect rooftop oasis for our urban condo–and I didn’t have to carry a single thing up all those stairs. Phew! We couldn’t be happier. We’d recommend CBSL to anyone in a heartbeat.”
“Chesapeake Bay Synthetic Landscapes was very helpful and a joy to work with for our project. Their customer service was prompt and the individualized service they gave made us feel like they truly cared about our needs and accomplishing our vision. The grass was a beautiful accent to our décor and the SYNLawn product was high quality, super realistic and exceeded our expectations.”
Bay Area Community Church
“When SYNLawn states that they are the premier artificial grass manufacturer in the world, they truly mean it. I recently moved into a townhouse with a 12 foot by 22 foot backyard; a backyard that was a great size for a pet, but too small to have to worry about cutting and maintaining every weekend. After weeks of research, I came across SYNLawn being the absolute one and only product for me. After a simple phone call, I had a meeting set up at my house and I received a customized sit-down with someone that really tailored the “grass” to fit all my needs. I was very demanding: “I want something that is tall and looks real, something that keeps my dog from digging, something requiring no maintenance and something that keeps it smelling fresh since it is the main potty place for my dog.” Apparently, I wasn’t demanding enough because they had the perfect solution for me. From here on, everything was as perfect as one could ever hope for. The install was quick, done to perfection and everyone I encountered from receptionists and sales reps to laborers and installers could not have been any friendlier. It is nice to see an entire company treat you as you are supposed to be treated and they install something as if they are installing it as their own house. All around, from beginning to end, SYNLawn truly delivered more than a premier product, they delivered a premier service as well. We could not be happier and my little dog thanks you!!!”
Nick S– Fulton, MD
As guide dog puppy raisers, we put our fenced in yard to the test with daily exercising of energetic puppies regardless of the weather outside. Having proved that natural turf is not up to the task, and quite frankly tiring of the recurring expense of sodding the yard, we ventured into the synthetic turf arena this time around. Chesapeake Bay Synthetic Landscapes responded more promptly and professionally than any other provider out there. Their products appeared to be extremely high quality without the look of artificial turf and worth the expense. We took the leap and have not been disappointed.
My concern that as a residential customer I would not draw the attention that a large commercial customer would prove unwarranted as the Chesapeake Bay Synthetic Landscapes staff was very attentive to scheduling, installation, and our satisfaction. Their craftsmanship resulted in a product which lies beautifully around curved walks and edges and natural stone steps. The method they employ to secure the lawn has allowed for frequent daily use by sizable Labs and German Shepherds without worry of shifting or tearing. The imbedded thatch in the SYNLawn product provides for a very soft lawn for relaxation.
Two other attributes of the installation we appreciate are the ability to send the dogs out regardless of the weather without fear of wearing the lawn and the resultant mud being tracked around and the absence of summer flying insects.
To date, we have no regrets with making the decision to go with SYNLawn installed by Chesapeake Bay Synthetic Landscapes. The installation cost us only between 2-3 natural sod installations, but appears to be more than well worth it based on the demonstrated performance to date. If I had another project calling for a synthetic lawn, I would go directly to Chesapeake Bay Synthetic Landscapes.
Kurt and Michele K.
“The whole procedure from start to finish was done very professionally. It was a pleasure doing business with Synlawn.
All of our questions were answered and the installation was a breeze. My dogs love it! I could not be happier. Thanks Synlawn and Chesapeake Bay Synthetic Landscapes LLC!”